Terms
Who we are
Landlord Notice Check is run by Vedacta (contact@vedacta.com). Dodo Payments sells the notice pack to you as merchant of record and takes the payment.
What you buy
One notice pack for one notice: the official GOV.UK form (Form 4A or Form 3A) filled in with what you enter and the dates of the check, a check sheet with a service record, and a calendar file. It is made in your browser. The price is shown once, including VAT, before you pay. The payment unlocks the pack for 30 days from payment. Anyone you give the payment ID and email address to can unlock it too.
What it is not
This is self-help software. We are not a law firm, we are not regulated, and we do not give legal advice. No solicitor-client relationship is formed. We do not choose a ground for you, write your explanation, sign the notice, serve it, or make or file any court form.
Your part
You give the facts, choose the grounds, read the result and the check sheet, check the form against your records, sign it and serve it. The dates hold only if the tenant has the notice on the day you gave us.
What we check and what we do not
We check the dates the Housing Act 1988 and the notes on the forms set, and we refuse where the law is not clear. We do not check: whether the deposit is protected and the prescribed information was given; licences; gas, electrical and energy certificates; the information sheet or written statement owed to the tenant; whether each ground is true and can be proved; how and when you serve.
Where the law leaves a doubt we give the later date and say so. A later date is never too early.
Corrections and faults
One payment covers one notice. For 30 days from payment you can rebuild the pack yourself at no charge as often as you need: correct your answers, run the check again and download it with the same payment ID and email address. The pack fills in the official form with what you enter; nobody at Vedacta writes, checks or corrects a notice.
If the pack is faulty, ask for a refund on the refund page within 30 days of payment: enter the payment ID and the email address you paid with, and choose what went wrong. The refund of the whole price is made automatically through Dodo Payments, once per purchase, and the payment then no longer unlocks the pack. There is no other refund after the pack is supplied. Nothing in these terms limits the rights the law gives you as a consumer.
Cancellation
Before you buy you tick: “Supply the pack now. I understand that I lose my 14-day right to cancel once the pack is supplied.” By ticking it you ask for the pack at once, and you lose the 14-day right to cancel when it is supplied (Consumer Contracts Regulations 2013, regulation 37). The check sheet repeats this as your receipt.
Business customers
If you buy as a business (for example a company or a letting agent), our liability is limited to the price you paid, to the extent the law allows.
The forms
The forms are Crown copyright, reused unchanged under the Open Government Licence v3.0 from GOV.UK. We are not part of, or endorsed by, the government. Contains public sector information licensed under the Open Government Licence v3.0.
Law
The law of England and Wales governs these terms.