Refund for a faulty notice pack
If a date, a box or a file of the notice pack is wrong, first run the check again with the right answers and download the pack once more: the same payment rebuilds it at no charge for 30 days.
If the pack is still faulty, ask for your money back here. It is automatic: we check the payment ID and the email address you paid with against Dodo Payments, and Dodo refunds the whole price to the way you paid. Nobody reads what you send.
- Within 30 days of payment.
- Once per purchase.
- After the refund, the payment no longer unlocks the pack.